Creating & Keeping Your Account
If you are a new student at UCF and need to create a Knights Email account, please log on to the MyUCF portal, click the knights email link on the left hand side, and then click the create account button. If you are retired, but have an active NID, you can click the create account button. If you are alumni, we are working to provide this service to all alumni in the near future.
For details on account creation, Click Here.
UCF Provided Documentation for Office 365 can be found on this web site under "Knight's Email Support" - http://www.cst.ucf.edu/service-desk/service-desk-help-for-students/
UCF can only rename Knights Email accounts on an exception basis for University purposes (e.g. legal name change).
You will need to reset your password, you can reset your password by clicking the "Reset Password" button and select the alternate email where the password will be sent. *NOTE: This method sends the random password to Outlook Live on a schedule. Please allow at least 5 minutes for the automated process to update your Knights Email password at Outlook Live. After resetting your password here, you will be asked to change it to something new upon your next login.
One advantage of Knights Email is that you won't have to abandon or export your email, contacts, or calendar items when you graduate from UCF. You can continue to use Knights Email services after you graduate if you wish. Once you are no longer a full-time student at UCF, the standard advertising will appear in the interface for your email, calendar, etc. If you don't log in for 365 days, any mail messages stored on the Knights Email server will be deleted, but the account itself will remain. If you log in after a 365-day lapse, you can resume using email services but all your old messages will be gone.
Email that includes ads (for example Alumni) will be marked inactive after 180 days without access. The contents of your inbox will be deleted. However, the account itself will remain available, and the inbox will regenerate (empty) on the next login. For most student email accounts where ads are suppressed, inbox contents will be deleted after 365 days of inactivity. If an account has not been accessed for a year, the Knights Email account will be "suspended". Email that is sent to an account that has been suspended will cause the sender to receive an undeliverable message. If your account is suspended, simply login to the account to re-enable it.
Knights Email is the student email system at the University of Central Florida. It is a web based system that provides UCF students, faculty, and alumni with a set of free hosted communication and collaboration services. When you sign up for Knights Email, it will serve as your University of Central Florida email account. Although Microsoft hosts the email, the University of Central Florida maintains control. The email system is powered by Office 365 and co-branded with the University of Central Florida. Knights Email provides a consistent, reliable system for official university student email communications. All university business processes that collect student email addresses shall treat students' Knights Email addresses as the official campus address. Please click here to see the official university policy regarding student email.
There are a two ways to check your Knights Email using an Internet-enabled mobile phone:
- Email connection
- Using your phone's web browser
If your mobile phone has a web browser, you can go to the regular site https://login.microsoftonline.com this web page will automatically recognize your phone and will present a webmail interface optimized for mobile devices. You can sign in with your Knights Email ID and password.
If you are already familiar with how to configure an email client, the general instructions are provided here: http://help.outlook.com/en-us/140/cc875899.aspx
Your POP and IMAP and SMTP servers can all be found in the Options of the Outlook Web App. http://www.outlook.com
Go to Options -> See All Options. Under Account Information, click “Settings for POP, IMAP, and SMTP access…” There you will find the servers, ports and encryption methods for your email server. The setup is an exchange-type email therefore: Address: m.outlook.com Domain: knights.ucf.edu Click Here for instructions on using Outlook with Knights Email
After signing up on Knights Email you will have an active ID. It will give you access to a set of Office 365 services, all of which are opt-in and free unless otherwise noted. Here are just a few services: Outlook Live Mobile Access: Students and faculty can access their Knights Email on virtually any web-enabled phone. With Outlook Live you will be able to sync your email, contacts, and calendar across all your mobile devices including iOS and Android devices. For more information, please visit: http://help.outlook.com/en-US/140/cc325688.aspx
. Carriers typically charge for wireless data service. Click Here For instructions on setting up Android devices Click Here For instruction on setting up iPhone or iPad devices
Data is stored on Microsoft servers where all the common Microsoft practices for security are followed. Microsoft does this thorough security testing, has third parties do penetration testing, uses best practices to maximize security of the servers and prevention of unauthorized network access, and only allows select personnel with approved clearance to have access to the live site. No one from Microsoft or UCF will read your email. See Microsoft’s privacy statements at
While an automated process indexes your email content for fast search retrieval, no humans at Microsoft will be looking at your email. See UCF's Use of Information Technologies and Resources policy here. Microsoft doesn't share or sell any contact information unless you agree, this is covered in Microsoft’ comprehensive privacy and disclosure policies. See http://www.microsoft.com/privacy
Microsoft Support: http://help.outlook.com/
No. Forwarding is not available for Knights Email. Knights Email is predominantly a means of communication between UCF professors and their students. Features such as calendaring can be utilized to help professors inform students of upcoming events. Forwarding email prevents this communication since it does not encourage users to use their Knights Email account.
Users will be given 50 GB inboxes. That’s plenty of space to keep those bulky email messages packed with pictures, video clips, and assignments.
You can send 150 MB messages and up to 125 attachments to any Knights Email user. However, the UCF system will block messages over 40 MB, so keep that in mind when sending to anyone with an @ucf.edu, @creol.ucf.edu, @bus.ucf.edu, or @fiea.ucf.edu address.
You can access published calendars through iCalendar and also publish your calendar for other users to see (and control the level of detail visible). All local Outlook calendar capabilities are also available through the use of the Outlook Connector provided free to Outlook Live users.
aCalendar sync to mobile devices is supported by Microsoft Active Sync. If you attach your Knights Email account to your phone using Active Sync, or Exchange, then you will be able to have your calendar events synced with your mobile device.
Using Other Services
The UCF Alert system is a separate system than the Campus News.
There are a number of ways to combat spam on the Outlook Live platform. SmartScreen™ Technology learns to detect spam based on you reporting spam in your inbox. SenderID Framework matches the sender’s email address to their IP address to protect against spoofing. About 95% of all spam and 99% of image-based spam is blocked. You can mark certain emails as safe versus unsafe and Knights Email “learns” based on user actions to mark spam. Furthermore, you can set individual junk mail folder rules, create blocked user lists, and safe user lists.